Supplier Management
Supplier Management:
Also known as Supplier Management, Supplier Audits, Supplier Issue Tracking, Suggestion Score Cards
Schedules and tracks Supplier Audit Results. Posts Supplier Ratings to determine how improvement occurs over time. Tracks all communications with suppliers, including emails, phone calls, complaints, suggestions, etc. After review escalate Complaints to nonconformance.
SUPPLIER
FUNCTIONS
- Master Enterprise Supplier List (with ERP)
- Master Enterprise On-Line Customer Contacts Rolodex
- Supplier Ratings and Report Cards
- Approved Supplier List
- Complete Communication Log: Suggestions, Complaints, RFQ’s, Trip Reports, Phone Calls, etc.
- Supplier Surveys / Audits
PROBLEMS SOLVED
- Poor supplier performance impacts customer satisfaction
- Inability to track supplier performance
- Bad supplier selection decision
- Higher costs due to supplier mistakes
FEATURES / BENEFITS
- Lower Total Purchasing Costs
- Specific Supplier Ratings
- Faster Response By Suppliers
SUPPLIER - Ratings
FUNCTIONS
- Approval / Disapproval of Suppliers
- Track Quote Comparison and Supplier Contract Review Records
- Supports Certified Supplier at Part Number Level and by Your Plant Location
- Provides for Unlimited Types of Supplier Rating Letters
- Automatic E-mail of Supplier Report Cards
PROBLEMS SOLVED
- Inadequate or Totally Lacking Supplier Rating System
- Adversarial Relationship with Suppliers
- Non Defensible Supplier Scorecards – No Detailed data readily available
- Nonobjective Supplier Evaluation/Rating
- Paper Based Supplier Report Cards
FEATURES / BENEFITS
- Integrated with Receiving, Non-conformance, and Corrective Action - Integration with these modules eliminates the need for manual input into Supplier Rating module.
- Automated Processing of Supplier Rating Letters - Background processing eliminates ongoing manual effort to collect, prepare and distribute.
- Rapid Visibility of Supplier Status and Desirability - Provides history of supplier performance and calculates Quality and Overall ratings for current, 3 Month, 6 Month and 12 Month.
- Provides Objective Evidence of Supplier Rating Information - Provides detail information for delivery and/or quality issues to facilitate prompt resolution based on facts and not innuendo.