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The Impact of EQMS on Quality

Written by: Michael Rapaport

The Impact of EQMS on Quality

Enterprise Quality Management Software (EQMS) is all the buzz these days—and for a good reason. It’s touted as being one of the most valuable enterprise-wide assets due to its ability to improve your company’s end-to-end quality processes with one solution. Surprisingly, though, various industries still suffer from difficulties when making the adoption. Here’s how can you ensure that you are making the most out of your EQMS to achieve quality objectives.

The Impact of an Ineffective EQMS on Quality

If you have adopted an EQMS but are still suffering from multiple challenges, you aren’t alone. Despite the many solutions offered in an EQMS, many companies that decide to make a switch are using old processes that impact their bottom line. If you continue to use paper-based processes, you may be creating isolated silos of information. You may also be using several different software vendors with disparate data sources, especially if your company is merging with new acquisitions.

As a result of the disparate systems and data sources, you lack process harmonization where your systems don’t speak to each other and information gets lost. Having these siloed systems means that you’re spending more money to integrate and maintain them, and your employees must be trained on multiple systems.

However, the most noticeable impact of an ineffective EQMS is the inability to be proactive. With numerous and/or paper-based systems in place, you are forced to engage in reactive processes, where your company will continue to address errors and defects without the ability for traceability to the root cause. Not only does this impact product quality, but also increases production costs.

Evaluating and Improving the Effectiveness of Your EQMS

It’s not enough to have an EQMS just to check a box. Your company must be intentional in choosing how you are going to collect, analyze, and use quality data collaboratively.

The first step in gauging the effectiveness of your EQMS is identifying and documenting the current challenges within your quality management processes. After all, you cannot refine and exceed your quality performance without considering areas of improvement.

As you compare your current state of quality processes with your organizational objectives, consider answering the following key questions:

  • Are you consistently meeting your customers’ requirements?
  • Are you able to achieve compliance with internal and external standards?
  • Is your current solution easy to use with an intuitive and configurable interface?
  • Are all your workflows connected across your value chain?
  • Is your current solution providing cost-saving benefits?
  • Are you able to quickly identify and mitigate errors and defects?

With those questions in mind, it’s essential to note that an effective quality management system must be able to provide a comprehensive framework comprised of centralized resources, procedures, policies, regulatory requirements, and methods that fit your quality criteria and requirements. Furthermore, all stakeholders must not only be able to have centralized data at their fingertips, but also have the ability to visualize data-based insights to maximize operational efficiency quickly.

Maximizing the Benefits of an Effective Quality Management System

Even if your company understands why an EQMS is needed, it’s important to also understand how beneficial it is to choose the most effective solution to maintain a competitive edge. At its core, the best EQMS brings order to data chaos as an integrated hub of quality data to improve organizational effectiveness. It eliminates the silos developed over years of inefficient processes and links your entire quality system into a single, highly-configurable solution.

Your company needs a solution for every step of the supply chain – one that preventatively provides sound options for solving some of your most significant challenges. An EQMS affords you the benefit of generating accurate, timely quality metrics with real-time visibility, even among your suppliers.

Choose the Right EQMS to Reach Your Goals

As you compare EQMS vendors, consider IQS as your solution for total quality management. Our customizable software solution provides modules for managing all areas of quality management, including equipment maintenance, supplier quality, customer complaints, documentation, and more. As a result, you’ll benefit from integrated process flow and training, which can enable you to comply with both industry and government standards more easily.

Are you ready to find the right EQMS for your company? Contact IQS today to learn more and to request a demo of our EQMS solution.