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Bringing quality management insights to enhance employee training

Your best opportunity to rise above your competition is to offer the highest quality goods and services in your market. However, improving that quality often means making significant investments in new machines or processes. Smarter companies put their money into their best asset – their staff – to enhance both productivity and product quality.  Quality […]

How to develop a scalable quality management system

How to develop a scalable quality management system

To consistently meet customers’ expectations (in terms of quality of products or services) and enhance their satisfaction, companies need to implement a scalable quality management system. These systems are made up of key businesses processes and policies that focus on realizing the organization’s overall objectives and maintaining a minimum level of acceptable quality. In the […]

Quality suffers from operational architecture inefficiencies

Quality suffers from operational architecture inefficiencies

The operational architecture is a critical component of any business as it provides the organization the technology as well as systems needed to function. The leaders at LNS Research compiled a list of standard errors related to operational architecture that can cause critical mistakes. In addition to showing you what errors to avoid, this information […]

Blog Img_The focus on customer experience_IQS

The focus on customer experience

Very successful businesses know not only how to perform good customer service, but also how to turn even the worst customer experience into a learning and building exercise. In order to do so, they must gather actionable customer feedback from a variety of sources, including communication with customer support representatives and social media interactions. This […]

Blog Img_Embracing the evolution of ISO 13485_IQS

Embracing the evolution of ISO 13485

Even if your medical device manufacturing company isn’t required to comply with the International Standards Organization regulation 13485 (ISO 13485), best business practices indicate that doing so offers your corporation both consumer and regulatory benefits. The provision pertains to using a “quality management system” to ensure the safety and quality of medical devices. The ISO […]

Blog Img_6 steps to transform an outdated quality management system_IQS

6 steps to transform an outdated quality management system

The most common signs of an outdated quality management system include a high product return rate, frequent recalls and few repeat sales from customers. An outdated quality management system (QMS) will have a direct impact on product quality and sales, but you should also look into replacing your QMS if employees have to perform several time-consuming tasks, […]

Blog Img_Digital transformation 101_IQS

Digital transformation 101

Digital transformation is taking manufacturing by storm, which is unusual for this field where change tends to happen at a slow pace. In 2016, $178 billion were invested in the “internet of things” and more companies are looking to switch to these newer technologies to remain competitive and to achieve operational excellence. Understanding the digital thread Digital […]

Blog Img_Risk-based thinking in ISO 9001 Is your organization ready_IQS

Risk-based thinking in ISO 9001: Is your organization ready?

Most in manufacturing are by now aware that ISO 9001 was changed in 2015. These revisions affect quality management standards that were deemed incompatible with rapidly evolving business needs. The final version was released in September 2015 and organizations have until September 2018 to fully implement the changes to their work process. With full implementation required in […]

Blog Img_How quality management changed in 2017_IQS

Quality management in 2017

Manufacturing has been one of the top industries for growth this year with an average of 16,000 new jobs being created each month in 2017. This is also an industry that is rapidly changing, thanks to new technologies, and a lot of these changes are taking place in quality management systems. A lot of the trends that […]

Blog Img_Pay attention to AS9100D and the aviation, space and defense market_IQS

Pay attention to AS9100D and the aerospace and defense market

The aerospace and defense market is on a roll. Aircraft backorders are at an all-time high at almost $2 trillion level. Notably the U.S. has approved a $700B defense budget for next year. For those with an appetite for extraterrestrial business, the $300B+ market therein is also set to grow substantially in the near term […]


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